Prestigious Fortune 500 Company is currently seeking a Mobile DevOps Engineer. Candidate is responsible for providing support for one or more existing software applications. Candidate will be involved in application issue-analysis/resolution, configuration, managing security/permissions, and providing assistance to users. Candidate will work with the system engineers on deploying new OS and developer software upon release. Candidate will be responsible for our continuous integration/continuous delivery tools and processes, including Jira, Jenkins, and GitHub, as well as provide enterprise-wide technical support for the company's main managed care applications. Key responsibilities include application configuration, security, problem identification & resolution, and application support.
Responsibilities and Skills:
Serve as the key contact for assigned applications. Stay current with all application upgrades and enhancements.
Work with technical teams to resolve issues, install and test upgrades and customizations.
Coordinate with departments to provide application training/education, and documentation
Work with the business units to learn their processes and how they are applied within the supported application.
Monitor assigned systems and applications performance to maintain agreed to performance metrics. Take proactive steps to improve performance when necessary. Escalate issues to management.
Participate in technical on-call services as needed.
Working knowledge of development software like Xcode, Jira, Jenkins, Confluence, etc.
Experience working with a ticketing system such as Service Now or Jira.
Some Scripting experience required.
Employment Type: Permanent
Work Hours: Full Time
Pay: $100,000 to $115,000 USD
Pay Period: Annual
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